Privacy Policy

Last updated: 12 July 2026

At Eatzaa, your privacy matters. This policy explains what information we collect when you use our food-ordering platform in Noida, how we use it, and the choices you have.

1. Information We Collect

Account details you provide such as your name, email address, phone number, and delivery addresses.

Order information including the items you order, the restaurant, order value, and delivery instructions.

Payment information processed securely by our payment partner (Razorpay). We do not store your full card or UPI details on our servers.

Technical data such as device type, browser, and approximate location used to show nearby restaurants and estimate delivery.

2. How We Use Your Information

To place, prepare, and deliver your orders and keep you updated on their status.

To provide customer support and resolve issues with orders or payments.

To improve our menus, recommendations, and delivery experience.

To send you order updates and, where you have opted in, promotional offers.

3. Sharing Your Information

We share the minimum information needed to fulfil your order with the restaurant preparing it and the delivery partner delivering it.

We share payment details with our payment processor solely to complete transactions.

We never sell your personal information to third parties.

4. Data Security

We use industry-standard safeguards, including encrypted connections and secure authentication, to protect your data.

While no system is completely secure, we work continuously to protect your information from unauthorised access.

5. Your Choices

You can view and update your profile, addresses, and notification preferences at any time from your account.

You may opt out of promotional emails while continuing to receive essential order updates.

You can request deletion of your account by contacting our support team.

Questions? Reach us at hello@eatzaa.com.