We'd Love to Hear From You

Have a question, feedback, or just want to say hello? Our team is here to help you with anything you need.

Customer Support

+91 87961 91211

Available 24×7 for your queries

Email Us

hello@eatzaa.com

We reply within 24 hours

Visit Us

Sector 141, Noida

Uttar Pradesh, India

Working Hours

Open 24 × 7

Every day, all day

Send us a Message

Frequently Asked Questions

How do I track my order?

Once your order is confirmed, you can track it in real-time from the 'Orders' section in your profile.

What are the delivery charges?

Up to 3 km, delivery is free over ₹199 (else ₹30). From 3–5 km it's free over ₹599 (else ₹50). From 5–10 km it's free over ₹899 (else ₹100). GST of 5% applies on food and 18% on delivery charges.

How can I cancel my order?

Cancel from your order page within 2 minutes for a 100% refund, or before the restaurant starts cooking for a 40% refund. Once your food is being prepared, the order can't be cancelled — raise a refund request instead.

How do refund requests work?

If your order can no longer be cancelled, raise a refund request from the order page. A restaurant manager reviews it and marks it in process, refunded, or rejected — and you'll see that status on the same page.

Can I pay cash on delivery?

Not at the moment. Cash on delivery is temporarily unavailable, so all orders are paid online through Razorpay.

What are your hours?

We're open 24 × 7 — order any time, any day.

Find Us

Map location

Eatzaa

Sector 141, Noida, Uttar Pradesh